Welcome to our FAQ hub. From shipping and assembly tips to VIP points and custom orders, here’s everything you need to know about shopping with iDisplayit.
- All
- iDisplayit FAQs
iDisplayit FAQs
Yes, our display cases come with instructions and all the fittings needed for assembly. Simply use the screws and fittings provided to attach all the panels together. Larger cases may require another person to assist.
If you send us the length, width and height measurements of your collectable, we can let you know if we have a suitable case available. We don't make single custom-sized cases but if the quantity is 30 or more, then we would consider the request.
You can send us the information to info@idisplayit.com or through our Contact Us page on the website.
Yes, if you want to collect your order from our office, you can send us an email to info@idisplayit.com or through the Contact Us page and we will provide you with the details.
Based in the US and UK, we design and manufacture all our products (including the fittings). We do this so we can guarantee the quality of what we are supplying. We also have an extensive collection of display cases to choose from.
While other display solutions may offer similar functionality, we go above and beyond to provide a truly exceptional display experience for collectors. Our current dispatch time is between 1-3 weeks (unlike other competitors which are between 6-10 weeks).
We are confident that we offer the best display solutions for your growing collection. If you need convincing, just check out our Trustpilot or Google reviews.
All our display cases and larger stand orders are sent out with an insured trackable courier service like FedEx or UPS. For the US (50 States) there is also the option of USPS for orders under 750g.
We ship all over the world. Each order is very well packed to protect the fragile contents and the display cases come flat-packed with instructions and fittings for easy assembly.
Shipping costs are calculated by the volumetric weight; total size and weight of the order.
Joining our VIP program is free - find out more from our VIP loyalty page.
You earn points each time you place an order. The VIP points can then be used to discount future purchases. On the cart page, there is a ‘points to use’ box to apply them to the order. There is no expiry date on the points, so you can use them on your next order or save them up to use later. You can also earn points by adding reviews and photos to the product pages.
The display cases and stands can arrive with a blue protective film on both sides of the acrylic. We recommend using a plastic card (e.g. loyalty card) to peel the film off of one of the corners on each side. We also have a YouTube video showing the best ways to remove the protective film.